Personal data privacy

When using this website, you entrust us with your information. The purpose of this Privacy Policy is to explain what data we collect, why we collect them and what we do with them.

This information is important. We hope you will read them carefully.

Our commitment to privacy

We strive to protect our website, services and users against unauthorized access, or unauthorized modification, disclosure or destruction of the information we have.

We will never divulge / disclose confidential information to third parties, and we will ensure by the means available to us that these information are safe.

You have the right to request at any time to delete your account and all personal data by email at dataprotection (@) timisoara21k.ro

The information we collect

We collect information in order to provide better service to all our users.

This website collects information from you in the following ways:

1. Directly from you

   By filling in the forms on the website (comment form, registration form, etc.)

2. Information that we automatically obtain by using our services

   4. To improve services, we automatically collect information about how you use our services. This information is automatically transmitted by the browser / device when accessing the website and may include :

Device information

This information includes your IP address, browser type and version, browser plug-ins types and versions, system and operating platform

Log information

When you use our services, we automatically collect and store certain information in the logs on the server. These include:

• details about how you used our service, such as search queries;
• IP address;
• event information on your device, such as errors, system activity, hardware settings, browser type, language, date and time of your request, and reference URL address.
• cookies that can uniquely identify your browser or your account.

Location information

We use various technologies to determine the location, including the IP address, the GPS signal transmitted through the browser or other sensors.

Cookies and similar technologies

We and our partners use various technologies to collect and store information when accessing a service, and the use of cookies and related technologies can be included here in order to identify your browser or device.

How do we use the information we collect

We use the information we collect from all of our services in order to provide, manage, protect and improve services, develop new ones, and protect the website, its administrators and users. We also use this information to give you personalized content such as search results and more relevant ads.

When the law allows it, we may combine this information we receive from other sources, including social networks, with the information you provide to us and the information we collect about you, including information to cookies. We can use this information and we can combine the information to learn more about your customer preferences in order to improve your user experience on our Web site and to provide you with information, content and offers tailored to your needs.

In addition to the above, we may also use your information in the following situations:

• to answer your questions and demands;
• to process transactions related to the services used
• to comply with legal requirements for service operation;
• to send ads related to technical situations that could affect / change the service provided
• to detect, investigate, and prevent activities that may conflict with our policies or are illicit.

The information that we share

Our personal data will not be shared with other parties outside of our organization except as outlined below:

With your consent.

We will distribute personal information to companies, organizations or individuals outside of our organization when we have your consent to that effect.

To provide the purchased service

As the case may be, we may transmit or provide access to certain personal data to suppliers or partners so that we can offer you the service you have purchased. These may include the following categories of recipients:

• IT service providers (eg registration platform);
• courier service providers;
• payment / banking service providers (eg the online payment processor);
• timing service providers;

For legal reasons

In case we believe in good faith that access to, use, storage or disclosure of such information is reasonably necessary for:

• compliance with applicable law, regulations, legal proceedings, or governmental enforcement orders;
• implementing the Terms and Conditions in force, including investigating possible violations;
• detecting, preventing or otherwise combating fraud, security or technical issues;

Security of information

We strive to protect our website, services and users against unauthorized access, or unauthorized modification, disclosure or destruction of the information we have.

We strive to protect our website, services and users against unauthorized access, unauthorized modification, unauthorized disclosure, or unauthorized destruction of the information we possess. We have put in place adequate physical, administrative and technical procedures that are reasonably designed to protect and secure online collected information. The security procedures used during the collection, transmission and storage of personal identification information include data encryption, firewalls, data usage and access limitations, and physical access control. However, despite our diligent efforts, no commercial method of transferring information over the Internet or electronic data storage is 100% guaranteed and we cannot guarantee such absolute security.

Third party services and links

In order to provide our services we use services provided by third parties. These include:

Traffic analysis and monitoring

Applications are used to monitor and analyse users’ behaviour on the site. Information is used to improve services. These services do not have access to your name or other personal information. For this we use: Google Analytics.

Newsletter applications

For users who have opted for receiving newsletters, we use dedicated newsletter services. For this purpose we use: the MailChimp service. For more information, see the Privacy Policy of MailChimp.com http://mailchimp.com/legal/privacy/

In providing services we will include web links to third-party sites. These sites have their own privacy policies. Because the sites we link to are not in our control, we encourage you to read their privacy terms and policies at the time of access.

Data retention

We will not retain your information for longer than necessary for business purposes or legal requirements. However, please keep in mind we may retain some information after you have closed your Account with us, for example if it is necessary to do so in order to comply with our obligations, such as retaining information for tax purposes and accounting.

Your rights

If you would like to obtain a copy of the personal information we hold about you, please contact us at the address below. Before responding to your request, we may ask you to verify your identity and provide further details about your request. We will try to respond as soon as possible and, in any case, within any timeframe required by law.

You may oppose the processing of your personal information under the law. As far as processing activities for direct marketing are concerned, you can oppose this processing at any time, free of charge and without justification.

Last update: august 26, 2018